The full catalogue
Every module in Vigil
24 modules across 7 categories, under a single multi-tenant, role-based login. Pick a module. Every lifecycle below is the real one, straight out of the product.
Built in, no add-ons
Team chat & notifications
Service & KnowledgeChannels and DMs inside the same login and audit trail, plus a notification centre that turns anything happening in Vigil into a message that reaches the desktop.
- Channels, DMs, reactions, pins, read state, file uploads and an online-users list
- Any event can notify: a mention, a ticket assigned, an incident opened, an approval waiting, a certificate expiring
- OS desktop toasts on unread rise, deduped and capped; one-tap acknowledge with a who-has-seen-it hover; a click jumps to the record
Real lifecycleMany sources, one engine
From an event anywhere to a person who saw it
Chat is where people talk; notifications are how the rest of Vigil talks to them. Events from every module land in the notification centre, which fans them out to the in-app bell, the desktop, Teams or Slack webhooks and email. Acknowledging closes the loop, and every notification links straight to the record it is about.
Collect ›››
››› Deliver
@mention in chatChannel or DM
Ticket assignedHelpdesk
Incident openedTasks & incidents
Approval waitingLeave, OT, 100% task
Cert expiringMonitoring
In-app bellReactions & acknowledge
Desktop toastClick focuses the tab
Teams / SlackPer-role webhooks
Jump to recordTicket, task, asset
Notification centreDedupe · Cap · Route